Control
Control is the process of checking whether
the plans are adhered to or not, keeping a record of progress and then taking
corrective measures if there is any deviation. Control involves knowing what
work is to be done and verifying whether work has been carried out as per the
plan.
Definition
According to Robert Anthony, “Management control is the process by which managers
assure that resources are obtained and used effectively and efficiently in the
accomplishment of an organisation’s objectives.”
According to Henry Fayol, “In an undertaking, control consists in verifying whether
everything occurs in conformity with the plan adopted, the instructions issued
and principles established.”
Characteristics
of Control
1. Managerial
function
2. Forward
looking
3. Continuous
activity
4. Control
involves measurement
5. Control
related to planning
6. Essence
of control is action
Need/Objectives
of Control
1. For
measuring progress.
2. Finding
deviations
3. Indicating
corrective actions
4. Improving
performance
Relationship
between Planning and Controlling
Planning and controlling are
interrelated to each other. Planning sets the goals and controlling ensures
there accomplishment. Planning decides the control process and controlling provides
sound basis for planning.
Relationship between planning and
control can be explained as follows-
1. Planning originates
controlling
2. Controlling
sustains planning
3. Controlling
provides information for planning
4. Planning
and controlling are interrelated.
5. Planning
and controlling are forward looking.
Steps in controlling process
1.
Setting of control standards
2.
Measurement of performance
3.
Comparing actual and standard
performance
4.
Taking corrective action
Requirements for effective control System
1.
Should be easily understandable
2.
Reflect organisation needs
3.
Report deviations quickly
4.
Must be appropriate and
adequate
5.
Forward-looking
6.
Must be flexible
7.
Motivating
8.
Economical
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